Director of Customer Success
Instacart · United States - Remote; Canada - Remote (ON, AB, BC, or NS Only)
| Level | Director |
|---|---|
| Function | customer-success |
| Work type | remote |
| Location | United States - Remote; Canada - Remote (ON, AB, BC, or NS Only) |
| Direct reports | Not stated |
| Manages managers | Yes |
| Pay range | $230,000–$243,000 |
| Posted | 2026-05-11 |
| Source | Greenhouse |
Open in 2 locations
Where these facts come from
pay (rule:pay_regex)
…For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000 — $243,000 USD WA $221,000 — $233,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $212,000 — $223,500…
manager of managers (rule:mom)
…th score, at-risk portfolio, CSAT, QBR quality and support BD with GRR, NRR, and expansion. Track record of managing managers with demonstrated ability to set standards and develop senior leaders without micromanagement. Ownership of…
remote type (feed:location)
location: United States - Remote
Excerpt
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do… Read the full posting
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