Senior Incident Operations Manager

Chime Financial, Inc · Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA

Apply on Chime Financial, Inc's site

Where these facts come from

pay (rule:pay_regex)

…alary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $141,000 — $195,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—…

remote type (rule:remote)

…lus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, inc…

Excerpt

About this role At Chime, we help our members achieve financial peace of mind. To do this we need features that are highly available and human & technical systems that are resilient. That’s where you come in. You will be a member of our Incident Response team to help Chime improve our readiness, response and drive organizational change from incidents. As an Incident Operations Manager on Chime's Incident Operations team (Platform Engineering), you'll manage incidents end to end: from declaration and coordination, through member communication and member remediation, to review and follow-through. You'll work across Engineering, Product, Member Experience (MX), Core Experience, Risk, Complianc… Read the full posting