Product Director, AI Service Operations

Navan · Tel-Aviv, Israel

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…th sales, consulting, and support teams to design new AI-based tools and automation to optimize efficiency. Manage a team of 2+ Product managers Own the overall strategy and roadmap for Ava, consultant tools, crisis management and oper…

Excerpt

Product Director, AI Service Operations We’re looking for a customer-obsessed Product Director to help make Navan known for personalized concierge service at scale. You will be directly responsible for Navan’s topline and bottomline by evolving our AI booking tools and cost of operations by products across Ava—Navan’s customer-facing AI service agent—consultant tools, and automation for travel and expense operation, as well as crisis management products. You will continue to evolve Ava so it recognizes each customer’s context, anticipates needs, takes action, and brings in the right consultant at the right moment. You will also give consultants the context and tools to deliver the same pers… Read the full posting