Manager, Technical Services Engineering (Support)
MongoDB · Mexico City
| Level | Manager |
|---|---|
| Function | engineering |
| Work type | hybrid |
| Location | Mexico City |
| Direct reports | Not stated |
| Manages managers | Not stated |
| Pay range | Not published |
| Posted | 2026-08-26 |
| Source | Greenhouse |
Where these facts come from
remote type (rule:hybrid)
…forming Technical Services team. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Typical responsibilities of the team include: Diagnosing and resolving performance relat…
Excerpt
Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational leader to join MongoDB’s Technical Services team and lead a regional team of MongoDB Support Engineers. This leader will build and develop an AI-native Technical Services team, enabling engineers to support MongoDB’s growing portfolio while embed… Read the full posting