Manager, Senior Support Engineering

OpenAI · Dublin, Ireland

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remote type (rule:hybrid)

…a combination of technical capabilities mixed with strong leadership and systems building strength. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role…

Excerpt

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About… Read the full posting