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Manager of Strategic Customer Success

Ashby · Remote - US

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LevelManager
Functioncustomer-success
Work typeremote
LocationRemote - US
Direct reportsNot stated
Manages managersNot stated
Pay range$170,000–$230,000
Posted2026-08-26
SourceAshby

Where these facts come from

pay (feed:compensation)

$170K – $230K • Offers Equity • Multiple Ranges

remote type (feed:workplace)

workplaceType=remote

Excerpt

Hi, I’m Loren https://www.linkedin.com/in/lfoseid/, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. One of our operating principles is “Aim High” and I'm excited to find a Manager of Strategic Customer Success who can identify gaps, drive meaningful change, and bring a creative vision to this segment as we scale. In this role, you'll lead a team of CSMs who serve Ashby's largest and most complex customers. A key part of this role is helping your team navigate the nuances of enterprise partnerships — building the depth of engagement these customers expect while identifying what's working and tr… Read the full posting