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Manager, Digital Customer Success

LaunchDarkly · Remote - US

Apply on LaunchDarkly's site

LevelManager
Functioncustomer-success
Work typeremote
LocationRemote - US
Direct reportsNot stated
Manages managersNot stated
Pay range$121,800–$167,530
Posted2026-09-17
SourceGreenhouse

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pay (rule:pay_regex)

…ographic Zones* for Level M2: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $121,800 - $167,530 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $109,…

remote type (feed:location)

location: Remote - US

Excerpt

About the Job: The Manager of Digital Customer Success will report to the Director of Customer Success, Americas, and lead a team of Digital CSMs who serve as the primary post-sale point of contact for LaunchDarkly’s largest subset of customers. The ideal candidate is a people-first leader who is passionate about delivering an exceptional customer experience, brings an innovative approach to Customer Success, and thrives in a fast-paced, high-growth environment. This role is a unique opportunity to shape and lead a team in a growing market at LaunchDarkly, driving both customer success and organizational growth. Responsibilities: Team Leadership and Development: Recruit, lead, and develop a… Read the full posting