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Manager, Analytics, Customer Experience

DoorDash USA · San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY; Chicago, IL; Austin, TX

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LevelManager
Functiondata
Work typeunspecified
LocationSan Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY; Chicago, IL; Austin, TX
Direct reportsNot stated
Manages managersNot stated
Pay range$184,300–$271,000
Posted2026-09-21
SourceGreenhouse

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…). The national base pay range for this position within the United States, including Illinois and Colorado. $184,300 — $271,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move qui…

Excerpt

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support… Read the full posting