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Director of Product, Customer Care

Lyft · New York, NY; San Francisco, CA

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LevelDirector
Functionproduct
Work typeremote
LocationNew York, NY; San Francisco, CA
Direct reportsNot stated
Manages managersYes
Pay range$236,000–$295,000
Posted2026-09-01
SourceGreenhouse

Where these facts come from

pay (rule:pay_regex)

…to 4 weeks per year. The expected range of pay for this position in the San Francisco or New York areas is $236,000 - $295,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic loc…

remote type (rule:remote)

…ice 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. The expected range of pay for this position in the San Francisco or New York a…

Excerpt

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product leaders who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate product leaders to innovate and execute across a rapidly growing, fast paced c… Read the full posting