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Director, Member Experience Strategy

Oscar Health · New York, New York, United States

Apply on Oscar Health's site

LevelDirector
Functioncustomer-success
Work typehybrid
LocationNew York, New York, United States
Direct reportsNot stated
Manages managersYes
Pay range$198,720–$260,820
Posted2026-10-09
SourceGreenhouse

Where these facts come from

pay (rule:pay_regex)

…The base pay for this role in the states of California, Connecticut, New Jersey, New York and Washington is: $198,720 - $260,820 per year. The base pay for this role in all other locations is: $178,848 - 234,738 per year. You are also eli…

remote type (rule:hybrid)

…his is a remote / work-from-home role. Unless you reside within 30 miles of a designated office, you would be Hybrid. As a Hybrid, you would have to be in the office 3 days a week, and Thursday is mandatory. Pay Transparency…

Excerpt

Hi, we're Oscar. We're hiring a Director, Member Experience Strategy to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will drive the strategy, program design and implementation of a specific department. The primary responsibility for this role is to set the overall department strategy and deploy tactics that allow us to enhance our overall program value. You will report into the Vice President, Member Expe… Read the full posting