Director, Customer Operations Vendor Strategy & Execution

Affirm · Remote Canada; Remote US

Apply on Affirm's site

Open in 2 locations

• Remote Canada
• Remote US

Where these facts come from

pay (rule:pay_regex)

…eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $199,000 - $279,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm…

manager of managers (rule:mom)

…ion-customer businesses using vendor networks (or demonstrated equivalent leadership trajectory). 10+ years leading managers and/or complex global operational and vendor organizations. Proven success managing large-scale outsourced…

remote type (feed:location)

location: Remote Canada

Excerpt

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We're looking for a senior leader to join the Affirm Global Operations team as the Director, Vendor Strategy & Operations to lead Affirm's global BPO and vendor operations program and serve as a true partner in reinventing how we serve customers at scale across our large global vendor network. This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency, and cost-to-serve — acr… Read the full posting