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Customer Support Manager - Risk

Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

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LevelManager
Functioncustomer-success
Work typeremote
LocationSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Direct reportsNot stated
Manages managersNot stated
Pay range$115,400–$144,200
Posted2026-10-05
SourceGreenhouse

Where these facts come from

pay (rule:pay_regex)

…ole are the following : US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,400 — $144,200 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $103,900 — $1…

remote type (feed:location)

location: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Excerpt

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to build something like magic for a really wide range of startup businesses. A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support Manager to help us continuously improve our Risk Support experience as we scale quickly. You’ll join as the second manager on our Risk Sup… Read the full posting