Customer Support Engineer, Senior Manager
Vapi · San Francisco
| Level | Senior Manager |
|---|---|
| Function | engineering |
| Work type | remote |
| Location | San Francisco |
| Direct reports | Not stated |
| Manages managers | Not stated |
| Pay range | Not published |
| Posted | 2026-04-24 |
| Source | Ashby |
Where these facts come from
remote type (feed:workplace)
workplaceType=remote
Excerpt
Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ Why We’re Hiring This Role: - Reporting to the Head of Customer Engagement, we need a technical leader to build and manage a world-class Support Engineering team that spans from SMB ISVs to large Enterprises. - This isn’t a traditional "customer service" management role - it is engineering-led leadership. You will manage the team that … Read the full posting